Refleks Denmark is family-owned manufacturer of high-quality heaters since 1956. Made for all kind of climates and therefore delivered all over the world.
Nevertheless, it might happen that the product is damaged or otherwise not as good as you could reasonably expect. In that case GBT Europe guarantees each new Refleks product against defects in workmanship and materials for two years. All original components are guaranteed for a period of two years from the date of delivery.
In any case, please contact GBT Europe right away. It regularly happens that the stove is seen as broken when there is actually a misunderstanding about the use and operation of the stove.
This warranty is expressly limited to the replacement of a defective heater, or defective parts and is the sole remedy of the warranty. Claims under this warranty must be made directly to GBT Europe. To speed up the warranty procedure a proof of purchase is needed ánd we can look that up for you too.
This warranty does not cover improper assembly or follow-up maintenance, or installation of parts or accessories. The warranty does not apply to damage or failure due to accident, misuse, abuse, or neglect. Modification of the frame or components shall void this warranty. GBT Europe is not responsible for incidental or consequential damages. This warranty does not affect the statutory rights of the consumer.
Click here to view our Terms and Conditions.